Terms of Service
These Terms of Service set the rules for using thalvoxide.com and submitting inquiries. By accessing or using the website, you agree to these Terms.
1. About the provider
The website is operated by thalvoxide.com (PE). Consumer-facing information about the provider is provided for your verification so that you understand who you are contracting with.
- Legal address: 42 Velyka Vasylkivska St, Office 7, Kyiv, 01004, Ukraine
- Contact email: contact@thalvoxide.com
- Phone: +380 507 931 9623
- EDRPOU (registration code): 11822880
- Legal representative: Daniel Hansen, Managing Director
For Ukraine, provider identification and contact information are required under Law of Ukraine "On Electronic Commerce" dated 03.09.2015 No 675-VIII.
2. Using the website
You agree to use the website lawfully and not to interfere with its operation. You must not attempt to gain unauthorized access, harm the system, or use the website in a way that violates applicable Ukrainian laws.
3. Inquiries and submissions (lead/booking request)
If you submit an inquiry through the website, you provide information to the provider for processing your request. Any submitted request may be used to contact you regarding next steps.
Important: this website may show example package/booking information. Availability of specific services, timing, and final deliverables is confirmed only by the provider after review of your request and communication with you. We do not warrant that any described options are guaranteed to be available at the time you submit a request.
4. Liability limits
To the maximum extent permitted by law, thalvoxide.com is not responsible for indirect, incidental, special, or consequential damages arising from your use of the website or from inaccuracies in information you provide in inquiries.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Ukrainian mandatory law.
5. Intellectual property
All website content (including text, design, graphics, and materials) is protected by applicable intellectual property laws. You may not copy, distribute, or create derivative works from the website content without permission, except as allowed by law.
6. Consumer information for distance transactions (goods/services)
Where applicable to your transaction (distance purchase of goods/services), the provider provides consumer information required for distance transactions, including information about your rights and withdrawal/cancellation where applicable.
Relevant legal basis includes Law of Ukraine "On Protection of Consumer Rights" dated 10.06.2023 No 3153-IX and Law of Ukraine "On Protection of Consumer Rights" dated 12.05.1991 No 1023-XII.
7. Personal data
If the website collects personal data about you (for example, via an inquiry form), the provider processes it in accordance with applicable Ukrainian law. Processing is carried out on a lawful basis, including consent where required by law.
For Ukraine, personal data processing is governed by Law of Ukraine "On Protection of Personal Data" dated 01.06.2010 No 2297-VI.
8. Language
Where required, provider information for consumers is provided in the state (Ukrainian) language.
This requirement refers to Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" (Article 30).
Contact
If you have questions about these Terms or your inquiry, contact us: